Join the Team

At LOYALTY Credit Union, we believe in providing our members with the best products and services available. We also firmly believe that in order to be a leader in our industry, we must provide a progressive, challenging, and rewarding work environment for our employees. We invite interested job seekers to apply to join our LOYALTY CU team.

LOYALTY CU is an equal opportunity employer and, in compliance with all federal and state civil rights laws, makes every effort to employ and promote the most qualified individuals without regard to race, color, religion, sex, national origin, age, handicap, disability, veteran status, marital status, or any other protected class.

President/CEO

LOYALTY is looking for a trusted and respected leader who will care for our community, our members, and our nearly 100 team members at the credit union with unmatched commitment and compassion. If you are energized by the idea of aligning a team around a vision for service and connecting in a meaningful way with key stakeholders, submit your application through humanidei.


Assistant Branch Manager

Location: Tallahassee

Responsible for overseeing the assigned location’s member service and teller department, focusing on ways to promote operational proficiencies resulting in positive member experiences, adherence to credit union policies and procedures, monitoring new loan production and new member acquisition of the assigned location while mitigating member attrition, supports and assists marketing department with credit union events and campaigns. Required to perform additional Branch Manager’s duties and responsibilities as needed.

Responsibilities:

  • Performs necessary managerial functions to manage personnel effectively and efficiently

  • Monitors daily teller and member service branch functions for accuracy and proper personnel coverage, provides support for overrides, corrections, and compliance for all staff

  • Enforces and practices satisfactory attendance and punctuality

  • Manages the security and safety of the branch in the absence of the Branch Manager

  • Handles the computer functions relating to account opening, account maintenance and all other functions

  • Identifies problems and potential ones and takes corrective action to resolve them, informing Branch Manager/Management as necessary

  • Performs all duties and responsibilities in a timely and effective manner in accordance with established policies and procedures and ensures compliance with company policies and federal regulations

  • Stays up to date in lending procedures and policies as required

  • Assists on teller line or in member services when necessary and processes and approves loan requests up to their assigned limit

  • Solicits and processes requests for loans, including loan enhancing products, including GAP, extended warranty policies, and payment protection, and approves loan requests up to their assigned limit

  • Opens credit union accounts, accepts wire transfer requests, processes payroll deduction requests, prepares reports requested by Branch Manager, and makes recommendations to management

  • Employee’s responsibilities regarding BSA – OFAC – AML – CTR laws, rules, and regulations:

    • Attain and maintain acceptable level of knowledge of laws, rules and regulations including all updates and changes

    • Complete and accurately submit all necessary forms required by the laws, rules, and regulations

    • Complete all steps required in laws, rules, and regulations

  • All other duties assigned by Management


Member Service Representative I - Teller

Location: Tallahassee (Capital Circle Branch)

Responsible for accurately and promptly assisting members, maintaining good member relations, and handling all monetary transactions in a professional and courteous manner.

Responsibilities:

  • Greets all members and visitors, helps, and directs to other employees if their services are required

  • Provides prompt, accurate, professional, and friendly service to all members and visitors

  • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements

  • Cashes checks and disperses money, if requested, after verification of signatures and member balances

  • Enters members’ transactions into computer and on adding machine to record transactions, issues computer generated receipts, and places appropriate holds on accounts to prevent potential losses to the credit union

  • Processes all mail and night depository transactions

  • Reports any problems or concerns of the members directly to the Assistant Branch Manager or Branch Manager

  • Sells cashier checks, money orders, repurchase checks, and gift cards

  • Removes deposits and transactions from the night depository

  • Balances cash drawer daily and reports any outages immediately

  • Keeps workstation clean and organized

  • Cross-sells all credit union products/services in accordance with member needs, as well as service and sales training standards

  • Completes verification of deposits

  • Employee’s responsibilities regarding BSA – OFAC – AML – CTR laws, rules, and regulations:

    • Attain and maintain acceptable level of knowledge of laws, rules and regulations including all updates and changes

    • Complete and accurately submit all necessary forms required by the laws, rules, and regulations

    • Complete all steps required in laws, rules, and regulations

  • All other duties assigned by Management

Open An Account

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Education & Security

Did you know that LOYALTY Credit Union offers free financial counseling?